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Ordering Information and Store Policies
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PLEASE
NOTE:
While
we are pleased and proud to help steward the heritage of the
fine lightweight bikes of the past, it is impossible for 100%
of all orders to be handled as rapidly as we would like. Some
NOS items are becoming very difficult to obtain. As vintage
lightweight bicycle collectors ourselves, however, we know how
it feels to be waiting for important restoration or maintenance
parts - we want 'em now, too! Therefore, we will always do our
utmost to get you the parts you need as quickly as possible,
whatever it takes.
Additionally,
in the current Geopolitical environment, International shipping
has become extremely slow and expensive in some cases. We will
always endeavor to get you your parts ASAP, but please have
reasonable expectations in all facets of our business together.
Thank
you,
Greg
and the other nerds and nerdettes at Bicycle Classics.
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How To
Order
Our preferred method of receiving orders is via
e-mail. Faxed or mailed orders are fine too, but are significantly
slower in processing. We accept Mastercard, Visa, money orders, PayPal
to gpvb1@comcast.net, and payment by good check. For credit card orders,
be sure to include the full name of the card holder, card number, billing
address, and expiration month and year.
- FAX Orders
1-734-426-4336
- eMail
gpvb1@comcast.net
If you choose to send your credit card information via e-Mail, for
your security, please send half of the number in one e-Mail and the
remaining portion of the number in a second e-Mail. You can even send
the expiration info. in a third message if you wish. We answer all
non-spam e-mails, except valuation requests! If you don't get a response
from us, you must have some sort of spamblocker or other filter that
needs adjusting!!!
- Mail (very slow!)
After contacting us to confirm that the desired items are available,
send check, or money order to:
Bicycle Classics
8820 Jackson Road
Dexter, MI 48130
Shipping
Policy
- In-Stock Items generally ship in 1 - 3 business days
- Not-In-Stock Items generally ship in 7 - 10 business days
- Most shipping is done via U.S. Postal Service.
Shipping is $9.00 per order, except for oversized or Foreign
orders, or other large or heavy items such as rims, wheels, frames,
frame tubing, books, or bikes. Most Brooks saddles are $14.00 for
Domestic shipping (ti models are just $9.00). We recommend placing
orders that are $25.00 or more to make the most out of the shipping
cost, but there is no minimum order amount.
This web
site lists many items, some of which are not always in stock, but the
vast majority of the listed products are available for purchase almost
100% of the time.
Return Policy
Within 30 days of receipt you may return any unused item in the exact
condition it was received for cash/credit card refund (depending on
how you paid, and shipping charges are not refundable). You may also
choose store credit. No returns are permitted after 30 days.
Note
that refunds on purchases will be charged a 20% restocking fee to cover
the costs we incurred for the order.
Note
also: If you return an item because we either shipped the wrong
item or it is defective, then we will adjust the policy so that you
don't pay for our blunder. Conversely, if you order the wrong part and
it's your mistake, or you simply "don't like/want the item"
we regret that we can't adjust the policy.
Disclaimer!
Danger, Will Robinson!!!
Use all items at your own risk. Many items, including NOS unused
vintage ones, are best for display only. Use of any item we sell is
at the sole risk of the purchaser. If you're uncomfortable with using
anything that you purchase from us for any reason, return it unused
for a refund within 14 days (from time of receipt). It is the purchaser's
responsibility to inspect all items regularly, even modern items, to
determine whether they are safe to use or better left for display. Lightweight
rims, old cranks (like me! - Ed.), tubular tires, handlebars,
pedals, and stems are especially risky to use. |
